Judy Security – Frequently Asked Questions (FAQs)

1. What is Judy Security?

Answer:
Judy is an AI-powered, human-supported cybersecurity platform designed specifically for small to midsize businesses. She provides 24/7 threat monitoring, compliance automation, employee security training, DNS filtering, identity protection, and password management, all in one platform.

2. How is Judy different from traditional antivirus or firewall software?

Answer:
Traditional tools are reactive and siloed. Judy offers real-time detection and response, behavioral threat analysis, and automated protections across your full tech stack, from cloud services to endpoints. Judy doesn’t just alert you to problems, she actively works to resolve them.

3. Is Judy only for IT teams, or can non-technical staff use it too?

Answer:
Judy is built for ease of use across your entire organization. Business owners, HR teams, compliance officers, and IT pros can all benefit from her intuitive dashboards, simplified training modules, and automated reporting tools. No technical expertise required.

4. What types of threats does Judy protect against?

Answer:
Judy defends against a wide range of cyber threats, including:

• Ransomware
  
  

• Malware
  
  

• Phishing & spear phishing
  
  

• Credential theft
  
  

• Business email compromise (BEC)
  
  

• Insider threats
  
  

• DNS-based attacks
  
  

• Zero-day vulnerabilities (via behavioral analytics + threat intel)
  
  

5. What industries is Judy best suited for?

Answer:
Judy is used across multiple industries, especially:

• Healthcare (HIPAA compliance)
  
  

• Legal & finance (SOC 2, PCI-DSS)
  
  

• Logistics & supply chain
  
  

• Manufacturing
  
  

• Marketing agencies & SaaS startups
  Her compliance and reporting features make her ideal for any sector where data security and uptime are non-negotiable.
  
  

6. How does Judy help with compliance?

Answer:
Judy automates your compliance framework by monitoring the necessary controls, generating documentation, and providing audit-ready reports. She supports compliance with HIPAA, GDPR, SOC 2, ISO 27001, and other major regulatory standards.

7. Is Judy’s password manager secure? Who can see our passwords?

Answer:
Judy uses zero-knowledge encryption, which means not even Judy, or her creators can see your stored passwords. All data is encrypted client-side before being stored. Only you and your approved users have access.

8. What happens if an employee clicks a phishing link or downloads a suspicious file?

Answer:
If Judy detects a malicious event, she immediately isolates the affected device, stops lateral movement, and notifies your team. Her MDR/XDR engine can contain, investigate, and respond often without requiring manual input.

9. What kind of training does Judy offer to our employees?

Answer:
Judy provides interactive, scenario-based training modules on phishing, password hygiene, secure file sharing, social engineering, and more. Training is updated regularly and includes built-in phishing simulations with reporting dashboards.

10. Can Judy integrate with our existing systems?

Answer:
Yes. Judy is designed to integrate with cloud services (like Microsoft 365, Google Workspace), endpoint security platforms, SIEM tools, and identity providers (Okta, Azure AD, etc.). She can enhance your current stack rather than replace it entirely.

11. Is there a mobile app or remote access portal?

Answer:
Yes. Judy provides a secure, browser-based dashboard and mobile access for alerts, reports, and training modules. Admins can monitor events and approve actions from anywhere.

12. What level of support do we get with Judy?

Answer:
Every Judy customer gets 24/7 SOC support, access to a dedicated success team, and real-time assistance during incidents. You’ll never be left waiting for a ticket reply while a threat is active.

13. How long does it take to get started with Judy?

Answer:
Most businesses are fully onboarded in under 10 business days, with minimal downtime or tech effort. Judy’s deployment is lightweight and cloud-native, no expensive appliances or long setup cycles.

14. What does Judy cost?

Answer:
Judy offers flexible, per-user pricing designed to be affordable for growing businesses. Tiered plans are available based on number of users, regulatory needs, and threat complexity. Custom quotes are available after a free risk assessment.

15. Can we try Judy before committing?

Answer:
Absolutely. You can book a free threat review and access a guided demo. Many clients start with a 30-day pilot to experience Judy’s protection and reporting in action.